Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with China Eastern Airlines from Shangai Pu Dong (PVG) to Bangkok Bangkok International Airport (BKK) can publish comments and airline reviews here.
Compare China Eastern Airlines with other airlines
China Eastern Airlines
2 reviews
1.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Shangai - Bangkok
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
1out of5
Value for money rating (experience/price):
1out of5
Check in and boarding rating:
3out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
3out of5
2
2
Customer reviews and ratings
Date:17 August 2011
chinaeasternflyer
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
1out of5
Value for money rating (experience/price):
1out of5
"They should win the Worlds Worst Airline for being on time. My outgoing flight MU547 at 01.30am on 12th was delayed almost 4 hours and my return flight on 15th had a 2 hour delay. They blame Air Traffic Control at Pudong every time."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: They had us on the plane sitting there for 2 hours which was bad"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: No
Damaged luggage: No
"Luggage handling: huge queues at Thai immigration put another hour on the journey"
Date:18 May 2010
XuYi
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
1out of5
"The flight was postponed. I had to book another flight."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft: