China Eastern Airlines MU Flight reviews China Eastern Airlines Shangai Pu Dong (PVG) - Bangkok Bangkok International Airport (BKK)

 
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China Eastern Airlines 2 reviews 1.0  
Overall average rating 3.8

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Shangai - Bangkok
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating: 
1 out of 5
1out of5
Value for money rating (experience/price): 
1 out of 5
1out of5
Check in and boarding rating: 
3 out of 5
3out of5
Aircraft rating: 
3 out of 5
3out of5
Comfort/Space between seats: 
3.5 out of 5
3.5out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Luggage handling rating: 
3 out of 5
3out of5
2
2
Customer reviews and ratings
Date:17 August 2011
chinaeasternflyer
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
1 out of 5
1out of5
Value for money rating (experience/price): 
1 out of 5
1out of5
"They should win the Worlds Worst Airline for being on time. My outgoing flight MU547 at 01.30am on 12th was delayed almost 4 hours and my return flight on 15th had a 2 hour delay. They blame Air Traffic Control at Pudong every time."
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: They had us on the plane sitting there for 2 hours which was bad"
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
2 out of 5
2out of5
Quantity of food: 
2 out of 5
2out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: No
Damaged luggage: No
"Luggage handling: huge queues at Thai immigration put another hour on the journey"
Date:18 May 2010
XuYi
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
1 out of 5
1out of5
"The flight was postponed. I had to book another flight."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
 
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