Only eDreams' clients who have flown with Mexicana from Guadalajara Miguel Hidalgo Intl (GDL) to New York John F Kennedy Intl Airport (JFK) can publish comments and airline reviews here.
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
1out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: Flight supposed to leave at 7.00 am and left until 10.00 am, changed gate 4 times without previous notice, no information available with the crew"