Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Northwest Airlines from Amsterdam Schiphol (AMS) to Washington Dulles International
(IAD) can publish comments and airline reviews here.
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Northwest Airlines
1 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Amsterdam - Washington
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
4out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
2out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
4out of5
1
1
Customer reviews and ratings
Date:02 July 2009
Jelle
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
2out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
4out of5
"Stopovers: cincinaty airport is well equiped with food and stores. internet access is easy and good"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Incidents
Other incidents: Others
"Incidents: Out of the last 6 intercontinatal flights I suffered 5 flights from serious discomfort due to excessively large and/or overweight people siting next to me. This seems to become more regular that incidental. I believe the airlines need to make better arrangements for people that do not fit in regular seats and cause discomfort to others because of it."