Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Olympic Air from London Heathrow (LHR) to Chania Souda (CHQ) can publish comments and airline reviews here.
Compare Olympic Air with other airlines
Olympic Air
2 reviews
5.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Chania
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
5out of5
Check in and boarding rating:
4.5out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
5out of5
2
2
Customer reviews and ratings
Date:30 March 2011
Flyingcat
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
"Both flights were good. In particular, every member of staff I met was friendly and efficient. Every one of them! Thank you."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
3out of5
"Stopovers: The stopover in Athens was OK in every way except for poor signposting to boarding gates."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Incidents
Other incidents: Others
"Incidents: Not to do with the airlines but, for the record, I had an uncalled-for, unexplained and unpleasant search of myself and my hand baggage at Heathrow Airport."
Date:21 January 2011
Mixi
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
5out of5
"Aircraft: Aggean had in flight movies and i think that olympic should do the same."
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes