Flight reviews Olympic Air Zakinthos (ZTH) - Rome Fiumicino (FCO)

Only eDreams' clients who have flown with Olympic Air from Zakinthos (ZTH) to Rome Fiumicino (FCO) can publish comments and airline reviews here.

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Olympic Air

1 reviews

1.0

Overall average rating 3.8

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airline below the average - 20% below the average and 5 or more comments

Zakinthos - Rome

Customer reviews and ratings

Average ratings (1 customers)

Overall Rating:

1out of5

Check in and boarding rating:

1out of5

Aircraft rating:

1out of5

Comfort/Space between seats:

1out of5

Air stewards service:

1out of5

In-flight entertainment (Music, newspapers, TV):

1out of5

Luggage handling rating:

1out of5

Customer reviews and ratings

Date:24 July 2010

GrTraveller

Gender: Male

What age are you? 30-50

Overall rating

Overall Rating:

1out of5

"We wanted to travel from Zakinthos to Malta, however it took us a whole day to do this, flying from Zakinthos to Athens, Athens to Rome, Rome to Malta. The flights costed us an arm and a leg. The actual flight from Zakinthos to Rome, was excessively early (only one flight goes in the morning and one flight goes in the afternoon). The service was sub-standard, and the plane was small. Then we had to wait for 5 hours to fly with lympic air from Athens to Rome. For such a common destination, one would think that Olympic Air has plenty of flights especially in a peek session. Our overall experience very bad, and we will never choose Olympic Air again!"

Check in and boarding

Check in and boarding rating:

1out of5

There are self check-in machines in the terminal: No

Online/Telephone Check in available: I do not know

Waiting time at check-in: between 40 and 50

Access to the aircraft: Bus

"CheckIn: We were told to come 1.5 hours early at the airport. The olympic air section was unstaffed. When staff chose to come, there was a slowed process - getting boarding cards, then passing luggage through Xray machine, then going through to the gates and further waiting. Staff were unable to inform us if there would be a delay or not in flights. Thankfully we had 5 hours to spare just in case."

The Aircraft

Aircraft rating:

1out of5

Cleanliness and condition/modernity of the aircraft:

3out of5

Air stewards service:

1out of5

In-flight entertainment (Music, newspapers, TV):

1out of5

Quality of food:

1out of5

Quantity of food:

1out of5

"Aircraft: Small"

Stopovers

Stopovers:

1out of5

"Stopovers: Stopped in Athens and waited for 5 hours."

Luggage handling

Luggage handling rating:

1out of5

Waiting time for luggage (arrival): between 40 and 50

Lost Luggage: Yes

Damaged luggage: Yes

"Luggage handling: One of our suitcases was lost, then found (ended up to be broken - hard case). When we got the boarding card initially we had to handle the luggae again to pass through an XRAY machine, this part could be avoided. All other airports you give luggage and then they Xray it separately - saves time, and creates more efficiency"

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