Flight reviews Czech Airlines Brussels Brussels National (BRU) - Athens E. Venizelos (ATH)
Only eDreams' clients who have flown with Czech Airlines from Brussels Brussels National (BRU) to Athens E. Venizelos (ATH) can publish comments and airline reviews here.
Compare Czech Airlines with other airlines
| Olympic Air | 6 reviews | 4.3 | |
| AEGEAN AIRLINES | 11 reviews | 4.2 | |
| Swiss | 4 reviews | 4.0 | |
| Lufthansa | 5 reviews | 3.6 | |
| Brussels Airlines | 6 reviews | 2.8 | |
| Czech Airlines | 3 reviews | 2.7 | |
| Malev Hungarian Airlines | 1 reviews | 2.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Brussels - Athens 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
2.3out of5
Aircraft rating:
3.7out of5
Comfort/Space between seats:
3.7out of5
Air stewards service:
3.7out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
2out of5
3
3Customer reviews and ratings
Date:28 April 2011
Prodromos
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"Repeated delays in various legs fo the trip"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
VIP lounge rating:
3out of5
"CheckIn: Not possible to receive boarding card for the second leg (Prague -Brussels)"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
2out of5
Stopovers
Stopovers:
2out of5
"Stopovers: Free but inadequate (extremely slow) wifi"
Date:10 January 2011
George Crete
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"The waiting time at stopover (Prague) was perfect. No more than one hour thus no need to rush or worry about possible delay and no useless waiting time."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: So big and complicated Terminal in National Brussels airport. You need much walking from check in desks to Gates and there is only one Security control point for all flights always with a queue"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
5out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:06 January 2010
Iosifidis
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"Very bad luggage handling and flight change service. Voucher for food inside the airport, as a result of changing the plane connection, was ok."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Access to the aircraft: Bus
"CheckIn: In Prague, I missed my Prague to Athens connection, due to the delay of the plane from Brussels to Prague, I was standing in the queue to change the connection for 2 hours. There were only 3 people serving more or less 100 customers and the average serving time of each was more than 10 minutes!"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: My luggage delayed for a day to come. Apart from that, it came damaged and beyond repair. I have sent a fax in order for replacement, or reimbursement, but I do not have any answer yet."
© 2012 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona