Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Czech Airlines from Prague Ruzyne (PRG) to Helsinki Helsinki Vantaa (HEL) can publish comments and airline reviews here.
Compare Czech Airlines with other airlines
Czech Airlines
2 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Prague - Helsinki
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
4out of5
Value for money rating (experience/price):
5out of5
Check in and boarding rating:
3out of5
Aircraft rating:
5out of5
Comfort/Space between seats:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
5out of5
2
2
Customer reviews and ratings
Date:19 September 2011
crankcz
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:04 January 2011
whiterose
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
3out of5
"No complaints about Finnair flights. However, check in was badly organised by bthe Czechs. I was told the flight was delayed by 45 minutes. This changed three times and eventually became two hours. This is typical of my recent experience of flights to and from Prague."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
"CheckIn: I understand Czech Airlines no longer cooperate with Finnair for checking in. How arrogant to think they can organise it better themselves."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft: