Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Czech Airlines from Moscow Sheremetyevo (SVO) to Brussels Brussels National (BRU) can publish comments and airline reviews here.
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Czech Airlines
1 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Moscow - Brussels
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
3out of5
Check in and boarding rating:
1out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
1out of5
1
1
Customer reviews and ratings
Date:05 July 2009
schelm
Overall rating
Overall Rating:
3out of5
"On the way back the flight was delayed, and the company didn't offer proper information or alternatives."
Surcharges
Luggage check in (?): More than 26
No of bags: 2
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: For a little overweight of bagage (2kg) there was an extra cost of 250 EUR"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
2out of5
"Stopovers: see above"
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 20 and 30