Flight reviews Austrian Airlines London Heathrow (LHR) - Kiev Borispol (KBP)
Only eDreams' clients who have flown with Austrian Airlines from London Heathrow (LHR) to Kiev Borispol (KBP) can publish comments and airline reviews here.
Compare Austrian Airlines with other airlines
| British Midland Airways | 2 reviews | 5.0 | |
| Austrian Airlines | 3 reviews | 4.7 | |
| British Airways | 11 reviews | 4.4 | |
| LOT Polish Airlines | 1 reviews | 1.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Kiev 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
4out of5
Aircraft rating:
4.7out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4.3out of5
In-flight entertainment (Music, newspapers, TV):
3.3out of5
Luggage handling rating:
4.5out of5
3
3Customer reviews and ratings
Date:02 June 2010
kobayashi
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: Cord Share flight can not do machine check in and have to join in the long que even I don't have a check in luggages."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
5out of5
Quantity of food:
4out of5
Date:10 May 2010
Andrjushka
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"I really appreciated all my flights from London to Kiev via Vienna. The cabin staff were very nice. I am looking forward to fly again with Austrian Airlines."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: I was sure about boarding. Just waited my time to get into the aircraft. Check-in was quick enough. I liked all stuff."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
"Aircraft: Very, very good design. Any stuff was grea to me. Coloured and bright. Clean ant tidy. I have got like a new world in my way to trip."
Stopovers
Stopovers:
5out of5
"Stopovers: Stopover was in Vienna round one hour. I was happy to see the airport Vienna. Very clean and perfect. I felt myself like at home."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: I did check in my luggage at self machine so it was quick enough without any queues. I enjoyed that process. then i could print out the boarding pass. Great stuff."
Date:02 September 2009
VWong
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"Punctual, clean cabin, spacious seats, good service. Highly recommended!"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Clean and spacious. Sub standard toilets though."
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
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