Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Austrian Airlines from Malta Luqa (MLA) to Vienna Schwechat (VIE) can publish comments and airline reviews here.
Compare Austrian Airlines with other airlines
Austrian Airlines
2 reviews
5.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Malta - Vienna
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
5out of5
Value for money rating (experience/price):
5out of5
Check in and boarding rating:
5out of5
Aircraft rating:
4.5out of5
Comfort/Space between seats:
4.5out of5
Air stewards service:
3.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
3out of5
2
2
Customer reviews and ratings
Date:16 April 2012
Smiley007
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
3out of5
Quality of food:
5out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
Date:09 October 2010
Wenger
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 40 and 50
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20