Croatia Airlines OU Flight reviews Croatia Airlines Zagreb Pleso (ZAG) - Lisbon Lisboa (LIS)

 
Only eDreams' clients who have flown with Croatia Airlines from Zagreb Pleso (ZAG) to Lisbon Lisboa (LIS) can publish comments and airline reviews here.

Compare Croatia Airlines with other airlines

Lufthansa 1 reviews 5.0  
TAP Air Portugal 5 reviews 4.2  
Croatia Airlines 3 reviews 3.7  
Overall average rating 3.8

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Zagreb - Lisbon
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating: 
3.7 out of 5
3.7out of5
Check in and boarding rating: 
3 out of 5
3out of5
Aircraft rating: 
3.3 out of 5
3.3out of5
Comfort/Space between seats: 
2.5 out of 5
2.5out of5
Air stewards service: 
2.5 out of 5
2.5out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Luggage handling rating: 
3.3 out of 5
3.3out of5
3
3
Customer reviews and ratings
Date:30 July 2011
Rosssy
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
5 out of 5
5out of5
"Very good and friendly"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
5 out of 5
5out of5
Quantity of food: 
5 out of 5
5out of5
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:07 June 2011
Pikica
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: No info about the possibility of self check-in available!"
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
"Aircraft: For longer flights, like the one from Zagreb to Lisbon, more comfortable planes should be used; there was no comfort for the feet (to lift them) - not only elderly people would need this service!"
Stopovers
Stopovers: 
2 out of 5
2out of5
"Stopovers: Nobody took care of the passengers left behind in the plane; at least water could have been served to us! No need to stop for so long - the time in the cabin has not been used to clean the plane etc."
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:24 July 2010
PTheMan
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
2 out of 5
2out of5
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: TAP and Croatia Airline dont have exchange of information so you need to check in again for connecting flights"
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
2 out of 5
2out of5
Air stewards service: 
1 out of 5
1out of5
Stopovers
Stopovers: 
1 out of 5
1out of5
"Stopovers: Stopover in Dubrovnik meant that we had to walk through the terminal and go through the check in procedure all over again, it was also not marked at the airport so we were sure it was a direct flight to Rome."
Luggage handling
Luggage handling rating: 
1 out of 5
1out of5
Lost Luggage: Yes
Damaged luggage: Yes
"Luggage handling: Luggage was lost"
 
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