Flight reviews Croatia Airlines Zagreb Pleso (ZAG) - Lisbon Lisboa (LIS)
Only eDreams' clients who have flown with Croatia Airlines from Zagreb Pleso (ZAG) to Lisbon Lisboa (LIS) can publish comments and airline reviews here.
Compare Croatia Airlines with other airlines
| Lufthansa | 1 reviews | 5.0 | |
| TAP Air Portugal | 5 reviews | 4.2 | |
| Croatia Airlines | 3 reviews | 3.7 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Zagreb - Lisbon 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
3out of5
Aircraft rating:
3.3out of5
Comfort/Space between seats:
2.5out of5
Air stewards service:
2.5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
3.3out of5
3
3Customer reviews and ratings
Date:30 July 2011
Rosssy
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"Very good and friendly"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:07 June 2011
Pikica
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: No info about the possibility of self check-in available!"
The Aircraft
Aircraft rating:
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: For longer flights, like the one from Zagreb to Lisbon, more comfortable planes should be used; there was no comfort for the feet (to lift them) - not only elderly people would need this service!"
Stopovers
Stopovers:
2out of5
"Stopovers: Nobody took care of the passengers left behind in the plane; at least water could have been served to us! No need to stop for so long - the time in the cabin has not been used to clean the plane etc."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:24 July 2010
PTheMan
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: TAP and Croatia Airline dont have exchange of information so you need to check in again for connecting flights"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
1out of5
Stopovers
Stopovers:
1out of5
"Stopovers: Stopover in Dubrovnik meant that we had to walk through the terminal and go through the check in procedure all over again, it was also not marked at the airport so we were sure it was a direct flight to Rome."
Luggage handling
Luggage handling rating:
1out of5
Lost Luggage: Yes
Damaged luggage: Yes
"Luggage handling: Luggage was lost"
© 2012 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona