Flight reviews Qatar Airways Kathmandu Tribhuvan (KTM) - London Heathrow (LHR)
Only eDreams' clients who have flown with Qatar Airways from Kathmandu Tribhuvan (KTM) to London Heathrow (LHR) can publish comments and airline reviews here.
Compare Qatar Airways with other airlines
| Jet Airways Ltd | 3 reviews | 4.3 | |
| Etihad Airways | 2 reviews | 4.0 | |
| Qatar Airways | 1 reviews | 3.0 | |
| Virgin Atlantic | 1 reviews | 1.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Kathmandu - London 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
1out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
5out of5
Incident handling rating:
4out of5
1
1Customer reviews and ratings
Date:11 April 2010
Gems888
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"When we finally boarded, the plane was clean and new/modern etc but my entertainment screen didn't work so I had to change seats which was a bit annoying."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
VIP lounge rating:
3out of5
"CheckIn: At check in (which was easy enough) we were told the plane was delayed, but there was hardly any information, the boarding card times were all wrong and confusing, and I was not informed what would happen now I would miss my connecting flight due to the delay. Not good communication at all."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
5out of5
Quantity of food:
5out of5
"Aircraft: Shame my entertainment screen didn't work - but the aircraft was modern, clean and impressive"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Surprisingly despite all the delays and changing of flights/airlines etc - my bags actually made it to London. Great!"
Incidents
Incident handling rating:
4out of5
Other incidents: Missed a connecting flight
"Incidents: Missed 2 connecting flights due to the plane being unable to land at Kathmandu airport to take us to Doha (smog/visibility issues), but at Doha, Qatar airways managed to get me on a British Airways flight to London instead. My luggage also made it to London which was unexpected and good. Arrived 12 hours late which was really inconvenient, but at least I got there."
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