Flight reviews Qatar Airways London Heathrow (LHR) - Kathmandu Tribhuvan (KTM)
Only eDreams' clients who have flown with Qatar Airways from London Heathrow (LHR) to Kathmandu Tribhuvan (KTM) can publish comments and airline reviews here.
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| Qatar Airways | 2 reviews | 3.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Kathmandu 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
4out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3.5out of5
Luggage handling rating:
4out of5
2
2Customer reviews and ratings
Date:27 December 2009
Margarita
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"Flight London to Doha was delayed about 1.5 hours and no information was given. I was denied access to the toilets twice (in different flights) because "they were for business class passengers". I asked to be woken up for meals but the request was ignored."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
1out of5
"Stopovers: Stopover was about 12 hours and there were no complimentary services (i.e. access to lounge, etc.). There was one free meal but I wasn't given information correctly so I had to pay for it anyway. I wouldn't normally be looking for free stuff but that was a long layover. I think it would make a massive difference in their customer service (and therefore future sales) if they went the extra mile making long layovers as comfortable as possible."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:11 August 2009
sumi
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Stopovers
Stopovers:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
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