Flight reviews Smart wings Prague Ruzyne (PRG) - Barcelona El Prat (BCN)
Only eDreams' clients who have flown with Smart wings from Prague Ruzyne (PRG) to Barcelona El Prat (BCN) can publish comments and airline reviews here.
Compare Smart wings with other airlines
| Lufthansa | 2 reviews | 5.0 | |
| Smart wings | 2 reviews | 2.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Prague - Barcelona 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
3.5out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2.5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
3out of5
Incident handling rating:
1out of5
2
2Customer reviews and ratings
Date:13 August 2011
CeciSoyTuGatita
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
"En general estuvo bien, excepto porque no se reclinaban los asientos. El vuelo salio tarde pero llego en el horario previsto en nuestro ticket."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Every thing ok"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
4out of5
"Aircraft: Seats did not lead in"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:03 August 2009
MMMM
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"Changed boarding gate without telling. Got to Barcelona at 3pm and my bag didnīt. They said it just didnīt make it on the plane, even though I checked in 1 1/2 hours before departure. Bag wasnīt delivered until 10pm the next day!!! Severely altered and negated many of my plans!!!"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: LONG line with only one attendant. Inefficient!"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: Got to Barcelona at 3pm and my bag didnīt. They said it just didnīt make it on the plane, even though I checked in 1 1/2 hours before departure. Bag wasnīt delivered until 10pm the next day!!! Severely altered and negated many of my plans!!!"
Incidents
Incident handling rating:
1out of5
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