Flight reviews Tarom London Heathrow (LHR) - Bucharest Otopeni International (OTP)
Only eDreams' clients who have flown with Tarom from London Heathrow (LHR) to Bucharest Otopeni International (OTP) can publish comments and airline reviews here.
Compare Tarom with other airlines
| British Airways | 2 reviews | 5.0 | |
| KLM | 3 reviews | 4.7 | |
| Tarom | 10 reviews | 4.3 | |
| Lufthansa | 3 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Bucharest 
Customer reviews and ratings
Average ratings (10 customers)
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
4.4out of5
Aircraft rating:
4.1out of5
Comfort/Space between seats:
3.8out of5
Air stewards service:
4.2out of5
In-flight entertainment (Music, newspapers, TV):
2.5out of5
Travel with children rating:
4out of5
Luggage handling rating:
3.8out of5
10
10Customer reviews and ratings
Date:06 September 2011
lucky
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
"As a meal we had pasta, bread and butter and as a desert.. 3 plums..For the money we have paid I think they should have served a better meal!"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
2out of5
"Aircraft: The screen at the front of our seat did not come down fully so we had to watch further ahead so it made the writing difficult to read as it was quite small."
Travelling with children
Travel with children rating:
4out of5
"Children: Have a pack for children as you enter the plane to keep them entertained for a short while as you pay for a child as much as for an adult when it weights so much less than an adult!"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: To remember to put the stickers on the cases and on the tickets as I had one missing as I checked on the plane so I had a stressful flight thinking the worst but luckily it arrived as they only forgot to give it to me but put it on the case."
Date:06 September 2011
Cristina Simon
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
5out of5
"I bought 5 tickets with Tarom for the months July and September. I have to say, that out of all airlines I flew with over the last 10 years, Tarom is the best. Most legroom, best food (although very little portions), great service offered by the flight attendants, over all, best flights I ever had. I thought British Airwaves was very good. Tarom Is Excellent!
I will definitely try and fly only with Tarom from now on."
I will definitely try and fly only with Tarom from now on."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
5out of5
Quantity of food:
1out of5
"Aircraft: Beautiful. Couldn't have asked for more."
Travelling with children
Travel with children rating:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:16 August 2011
jeanie
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 50 and 60
Access to the aircraft: Finger
"CheckIn: Queues are long and slow. No online check-in"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:11 March 2011
bilabong
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:18 December 2010
Cybrien
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"very good flight, everything was on schedule!"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Date:26 October 2010
pm1gooner
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Date:28 August 2010
Critical
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"Overall excellent service from both eDreams and Tarom."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: Checked in on-line, but had to queue as normal at check-in desk (Terminal 5) to drop bags off. Fortunately this was a fairly speedy process."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Date:05 May 2010
katkin
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:20 October 2009
Dumitrescu
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:06 September 2009
booboo
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"no real problem service a bit slow food ok not brilliant but flight was very busy room for improvement"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Access to the aircraft: Foot
"CheckIn: got there early so got checked in early usual heathrow rubbish check in but terminal closing and due for revamp lets hope this improves it"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
2out of5
"Aircraft: small 737 last time was a big airbus very cramped not enough legroom"
Travelling with children
Travel with children rating:
3out of5
"Children: need some inflight entertainment for kids mam comic etc etc"
Luggage handling
Luggage handling rating:
2out of5
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: at otp airport bags had been tampered with know of cases where stuff has been stolen by staff at otp need to review there security and weed out staff who are stealing"
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