Flight reviews Scandinavian Airlines Helsinki Helsinki Vantaa (HEL) - Munich Franz Josef Strauss (MUC)
Only eDreams' clients who have flown with Scandinavian Airlines from Helsinki Helsinki Vantaa (HEL) to Munich Franz Josef Strauss (MUC) can publish comments and airline reviews here.
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more commentsHelsinki - Munich 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
3out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2.5out of5
Travel with children rating:
4out of5
Luggage handling rating:
4out of5
Incident handling rating:
4out of5
2
2Customer reviews and ratings
Date:30 September 2010
Nannette
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: I had some stress with the check in: the online checking did not work, the check in with the machine did not work, the counter check in did not work. I had to go to the ticket counter where they found my ticket and successflly checked me in. Every one was super friendly but I did not like the stress coming out of it."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: a little old fashion"
Incidents
Incident handling rating:
4out of5
Other incidents: Others
Date:03 March 2010
Riku68
-What age are you? 30-50
Overall rating
Overall Rating:
"Everything went ok and smoothly"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Travelling with children
Travel with children rating:
4out of5
Stopovers
Stopovers:
3out of5
"Stopovers: It was easy to transit to next flight"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Even though we had 2 ski bags and one huge luggage, the process was working perfectly"
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