Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Scandinavian Airlines from Madrid Barajas (MAD) to Copenhagen Copenhagen International Airport (CPH) can publish comments and airline reviews here.
"There was an extra charge after I paid the flight. I don't like this and never happened before with edreams. I don't understand why one have to pay more for the flight after it's already paid. I don't even know if it's legal. Furthermore, I received an email asking if I still wanted the flight. If I hadn't check the email, I'd lost my flight. On the flight back from Copenhagen I didn't receive any email in order to choose my seat or to do the check in online."
Surcharges
Payment by credit card (?): 4-6
Drink (?): 2-4
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:29 April 2010
singer460
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Gender: Male
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What age are you? under 30
Overall rating
Overall Rating:
5out of5
"it was nice and swift flight,no delays and not long waiting at tha airport so it was cool"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: