Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Brussels Airlines from Rome Fiumicino (FCO) to Brussels Brussels National (BRU) can publish comments and airline reviews here.
There are self check-in machines in the terminal: Yes
Waiting time at check-in: between 10 and 20
"CheckIn: excellent in brussels, good in rome"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:29 June 2011
kroljaw
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Gender: Male
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What age are you? 30-50
Overall rating
Overall Rating:
3out of5
"The outgoing flight was 2 hrs late, but once on board, the captain explained one of the BsAs aircraft had to ba cancelled due to a technical problem, so the airline had to reshuffle all the planes to accomodate the trafic. At least we were not given the generic thus pretty pointless 'due to technical problems' explanation. Fair is fair, even if I got home at 1.30AM"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: A bit long waiting time on the back end of the trip in Bru, esp that it was very late and not much handling of other aircraft left"