Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Brussels Airlines from Geneva
(GVA) to Brussels Brussels National (BRU) can publish comments and airline reviews here.
"flight delayed more than one hour, could at least have provided a free drink as compensation."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:21 December 2009
GONGXIAOQIN
Overall rating
Overall Rating:
2out of5
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: 5 hours delay of departing, Check in took 1 hour, security check another hour and half. Geneva airport is so far the worse airport I have ever seen."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Travelling with children
Travel with children rating:
4out of5
Child's pushchair: they let me take it to the aircraft
Luggage handling
Luggage handling rating:
2out of5
Lost Luggage: No
Damaged luggage: No
Date:01 September 2009
Lucian
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
"Departure in time and arrival faster than foreseen. Excellent flight."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Also excellent"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft: