Flight reviews Brussels Airlines London Heathrow (LHR) - Brussels Brussels National (BRU)
Only eDreams' clients who have flown with Brussels Airlines from London Heathrow (LHR) to Brussels Brussels National (BRU) can publish comments and airline reviews here.
Compare Brussels Airlines with other airlines
| Brussels Airlines | 3 reviews | 4.7 | |
| British Airways | 8 reviews | 4.1 | |
| British Midland Airways | 4 reviews | 3.3 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Brussels 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding rating:
4.7out of5
Aircraft rating:
4.5out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
3.5out of5
3
3Customer reviews and ratings
Date:23 August 2011
EddieD
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
5out of5
"Excellent service, friendly staff. I would fly with this company again."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: I was there 4 hours early. I booked in and dropped off my luggage which meant I could relax a bit better and in this case enjoy the brilliant sunshine before flying back to London."
The Aircraft
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:08 September 2010
belgiumislovely
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
Date:16 June 2010
Paulyn
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
"Luggage handling: the net of my bag was ripped.
In my return Brussel London my baggage were about to be taken because I took too much time to reach the exit. You should allow more time before clearing the conveyor belt"
In my return Brussel London my baggage were about to be taken because I took too much time to reach the exit. You should allow more time before clearing the conveyor belt"
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