Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Brussels Airlines from Oslo Oslo All Airports (OSL) to Brussels Brussels National (BRU) can publish comments and airline reviews here.
Compare Brussels Airlines with other airlines
Brussels Airlines
4 reviews
4.3
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Oslo - Brussels
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
4.3out of5
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
3.8out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
4.3out of5
4
4
Customer reviews and ratings
Date:01 October 2011
mniidi
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:05 September 2010
jovikking
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Bus
VIP lounge rating:
4out of5
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Lost Luggage: No
Damaged luggage: No
Date:16 September 2009
Lvictor
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
"Flight was delayed with 20 minutes!"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Lady at the check in desk in Oslo was quite unfriendly."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: Small airplane with strange overhead lockers for the hand luggage, they were a bit too small"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:23 June 2009
Carol
Overall rating
Overall Rating:
5out of5
"flight was on time, service was pleasant and polite"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: I was in the baggage drop queue after checking in on the machine, but it seemed to take much longer to process than the other queue, rather than vice versa"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20