Flight reviews Brussels Airlines Vienna Schwechat (VIE) - Brussels Brussels National (BRU)
Only eDreams' clients who have flown with Brussels Airlines from Vienna Schwechat (VIE) to Brussels Brussels National (BRU) can publish comments and airline reviews here.
Compare Brussels Airlines with other airlines
| Austrian Airlines | 1 reviews | 5.0 | |
| Brussels Airlines | 5 reviews | 3.8 | |
| SkyEurope | 2 reviews | 1.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Vienna - Brussels 
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3.6out of5
Air stewards service:
4.2out of5
In-flight entertainment (Music, newspapers, TV):
2.8out of5
Travel with children rating:
4out of5
Luggage handling rating:
4.3out of5
5
5Customer reviews and ratings
Date:22 October 2011
Miek
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
VIP lounge rating:
2out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:23 March 2011
patyij
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Travelling with children
Travel with children rating:
4out of5
Date:20 January 2011
guigel04
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:11 May 2010
Pediduo
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"No problems, seamless boarding.
Only problem was Brussels airport. They have turned a good functional airport into a monster"
Only problem was Brussels airport. They have turned a good functional airport into a monster"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: A long walk to the plane"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: The luggage retrieval was out of the way and confusing"
Date:23 September 2009
Dalit
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"There was a delay of approx. 20 min in a flight that tooks about 1.5 hours. But the real problem was that we had to pay even for a glass of water during the whole time! So in the future i would do my best to avoid flying with this company. It seems to me as a total disrespect towards the customers."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
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