Aeroflot Russian SU Flight reviews Aeroflot Russian Bangkok Bangkok International Airport (BKK) - London Heathrow (LHR)

 
Only eDreams' clients who have flown with Aeroflot Russian from Bangkok Bangkok International Airport (BKK) to London Heathrow (LHR) can publish comments and airline reviews here.

Compare Aeroflot Russian with other airlines

Emirates 1 reviews 5.0  
Etihad Airways 3 reviews 4.7  
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Aeroflot Russian 3 reviews 3.7  
Gulf Air 1 reviews 3.0  
Overall average rating 3.8

airline above the average  + 20% above the average and 5 or more comments

airline below the average  - 20% below the average and 5 or more comments

 
Bangkok - London
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating: 
3.7 out of 5
3.7out of5
Check in and boarding rating: 
4.3 out of 5
4.3out of5
Aircraft rating: 
3.7 out of 5
3.7out of5
Comfort/Space between seats: 
3 out of 5
3out of5
Air stewards service: 
3.7 out of 5
3.7out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling rating: 
4 out of 5
4out of5
3
3
Customer reviews and ratings
Date:14 April 2011
the lone ranger
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
"I had never used Aeroflot b4, but, overall i would recommend the airline. Groundstaff were accomodating, and the stewardesses although perhaps not so fluent in English, were very helpful and accomodating too. In flight meal were delicious... A pleasant journey home with Aeroflot.
Thanks
"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
5 out of 5
5out of5
Quantity of food: 
4 out of 5
4out of5
Stopovers
Stopovers: 
5 out of 5
5out of5
"Stopovers: Stopover in Moscow was pleasant. Snowing outside... in April? But the terminal was clean, and duty free extensive selection of goods. Very good."
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:20 February 2011
dasboot
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
"Aeroflot gave a first class service"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: No problems."
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
"Aircraft: A 14hr flight began to make my legs ache,but with the seat reclined it was comfortable enough to sleep.Entertainment was very good."
Date:02 July 2010
NotAHappyChappy
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
1 out of 5
1out of5
"I know it's a RUSSIAN airline but at least one inflight movie could be in ENGLISH. Maybe even get a few more hand held digital players for economy class even if they have to pay for the use of the device. I suggest that the air stewardesses take a lesson in manners and also be a little happier."
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
1 out of 5
1out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
1 out of 5
1out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
1 out of 5
1out of5
Quantity of food: 
2 out of 5
2out of5
"Aircraft: Purchase more hand held Digital players for economy class.
The landing was a terrible landing.
The whole flight has to be the worst flight I have ever taken.
I will never fly with AEROFLOT ever again my partner and I were not happy with the flight.
"
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Lost Luggage: No
Damaged luggage: No
 
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