Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Taca Intl Airlines from Guatemala City La Aurora Intl Airport (GUA) to Roatan
(RTB) can publish comments and airline reviews here.
Compare Taca Intl Airlines with other airlines
Taca Intl Airlines
1 reviews
2.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Guatemala City - Roatan
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
2out of5
Check in and boarding rating:
5out of5
Aircraft rating:
5out of5
Comfort/Space between seats:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
4out of5
1
1
Customer reviews and ratings
Date:05 January 2011
Luis Pedro
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
2out of5
"The personal from the counter were really rude and not able to help us with anything that we asked for"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: We did the Check In Online so that is very useful"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
4out of5
"Aircraft: Personal from the aircraft are really nice"
Stopovers
Stopovers:
1out of5
"Stopovers: We flew from Roatan to El Salvador, stopped for one hour, then to Costa Rica for about 4 hours, back to Honduras (San Pedro) fro 25 minutes and the Guatemala... it took us 12 hours to get home, we asked in the counter if it was possible to get a direct flight from el salvador or costa rica and they were really rude and told us the flights were full. Then we found out the none of the flights were full it was just that they didn't want to help out."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes