Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Thai Airways Intl from Madrid Barajas (MAD) to Dhaka Zia International Airport (DAC) can publish comments and airline reviews here.
Compare Thai Airways Intl with other airlines
Thai Airways Intl
1 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Madrid - Dhaka
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
4out of5
Check in and boarding rating:
2out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
3out of5
1
1
Customer reviews and ratings
Date:19 December 2009
JohnWatt
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
"Flights were on time, food was okay. No personal screen for movies etc. Flight crews were good, information on how we were doing was fine."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: Poor organisation of boarding and slow, not started in time for the flight to be able to leave on time even though it arrived in Bangkok on time."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Get in flight entertainment for each seat on long haul flights"
Stopovers
Stopovers:
3out of5
"Stopovers: Bangkok airport is one of the more pleasant places to pass 5 hours so not a problem."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
"Luggage handling: MY bag always comes last on the carosel so there were no surprises, at least it arrived"