Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Turkish Airlines from Madrid Barajas (MAD) to Tehran Imam Khomeini Intl (IKA) can publish comments and airline reviews here.
Compare Turkish Airlines with other airlines
Turkish Airlines
3 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Madrid - Tehran
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
4out of5
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
3.3out of5
Aircraft rating:
3.7out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3.3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
4out of5
3
3
Customer reviews and ratings
Date:24 August 2011
dodoki36
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 50 and 60
Access to the aircraft: Foot
"CheckIn: very slow to check-in since 3 desks were open while hundreds of people were waiting"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
4out of5
"Stopovers: stopover in Istanbul was alright"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:25 September 2010
RezaPeace
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 50 and 60
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
3out of5
Date:19 September 2010
reza
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
VIP lounge rating:
2out of5
"CheckIn: Flight was delayed"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft: