Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Turkish Airlines from Milan Malpensa (MXP) to Dubai Dubai International Airport (DXB) can publish comments and airline reviews here.
Compare Turkish Airlines with other airlines
Turkish Airlines
1 reviews
1.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Milan - Dubai
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
1out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
3out of5
1
1
Customer reviews and ratings
Date:06 February 2011
lucab
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"very bad this time, my luggage was damaged in 2 positions, with cuts ca. 15 cm and open, I filed a report when arrived in Dubai. They promised to change the luggage but nobody came back to me. I hope they will get in touch with me now that I am back in Milano"
Surcharges
Payment by credit card (?): More than 26
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: luggage damaged (Samsonite, around 120 EUR)"