Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Turkish Airlines from Stuttgart Echterdingen (STR) to Istanbul Ataturk (IST) can publish comments and airline reviews here.
Compare Turkish Airlines with other airlines
Turkish Airlines
2 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Stuttgart - Istanbul
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
3out of5
Check in and boarding rating:
2.5out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Travel with children rating:
4out of5
Luggage handling rating:
4out of5
2
2
Customer reviews and ratings
Date:21 April 2011
JujuB
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
"I enjoyed the flight very much. It has been the best airline that I have flown in years. The food and service were very good."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
5out of5
Travelling with children
Travel with children rating:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:07 July 2010
eloise
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
2out of5
"the crew is rude and never smiles.and it is not the first flight I do with Turkisch airlines."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: only two counters open and no online check-in for turkish airlines."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: no space between seats,not enough pillows,and no choice one the menu since their is nothing left...(the crew magically give you the second choice if you get angry)...maybe they keep the best for them."