Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with TAP Air Portugal from Malaga
(AGP) to Lisbon Lisboa (LIS) can publish comments and airline reviews here.
Compare TAP Air Portugal with other airlines
TAP Air Portugal
4 reviews
3.3
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Malaga - Lisbon
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
3.3out of5
Value for money rating (experience/price):
1out of5
Check in and boarding rating:
3.5out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Travel with children rating:
3out of5
Luggage handling rating:
3out of5
4
4
Customer reviews and ratings
Date:11 September 2011
karencortez
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
2out of5
Value for money rating (experience/price):
1out of5
"Horrible!! flight was delayed 4hrs with no explanation and no one ask why... I also missed my connection because of this.. It was also a very small plane."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: It was a small plane which i hate due to safety reason, I had no idea it would be like this if i had known would not have booked"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Date:28 September 2010
dimconnect
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:17 August 2010
fredfred
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
"too noisy aircraft"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:03 August 2010
BuMishary90
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
3out of5
"Honestly I was unaware about the aircraft type until I reached the aircraft entrance. Its a new experience but want be repeated again."
Surcharges
Payment by credit card (?): More than 26
Choice of seat (?): More than 26
Seat reason: No seat selected
Check In (?): More than 26
Check in reason: Airline company's check-in desk
Luggage check in (?): More than 26
No of bags: More than 5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Bus
"CheckIn: Non"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Non"
Travelling with children
Travel with children rating:
3out of5
"Children: Non"
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: 3 peices of my luggages arrived late"