Flight reviews TAP Air Portugal London Gatwick (LGW) - Porto
(OPO)
Only eDreams' clients who have flown with TAP Air Portugal from London Gatwick (LGW) to Porto
(OPO) can publish comments and airline reviews here.
Compare TAP Air Portugal with other airlines
| TAP Air Portugal | 5 reviews | 4.6 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Porto 
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
4.2out of5
Aircraft rating:
4.6out of5
Comfort/Space between seats:
4.6out of5
Air stewards service:
4.4out of5
In-flight entertainment (Music, newspapers, TV):
2.8out of5
Travel with children rating:
4out of5
Luggage handling rating:
3.6out of5
Incident handling rating:
3out of5
5
5Customer reviews and ratings
Date:20 August 2011
Mayka
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
3out of5
"Aircraft: it is nice you give customer something to eat but the sandwich on the flight to oporto was not very nice although the one on the way to london was ok."
Travelling with children
Travel with children rating:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:10 January 2011
londyahi
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
VIP lounge rating:
5out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
2out of5
Quantity of food:
3out of5
Travelling with children
Travel with children rating:
4out of5
Child's pushchair: they let me take it to the aircraft
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 50 and 60
Lost Luggage: No
Damaged luggage: No
Date:06 October 2010
Proudmama2010
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: Check in clerk claimed our fragile package was not wrapped appropriately however within the box the goods were well packed and it had never been a problem before. Our buggy was taken at the plane however was put on the over-sized conveyor belt at Porto meaning we not only had to walk all the way to reclaim carrying the baby, we also thought our buggy had been lost bas it was not on the normal conveyor belt and nobody had previously told us to go to the oversized section."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Travelling with children
Travel with children rating:
5out of5
Child's pushchair: they let me take it to the aircraft
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
3out of5
Other incidents: Others
Date:05 August 2010
pest
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
VIP lounge rating:
5out of5
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
3out of5
"Aircraft: nao e mau eu tive uma boa viagen"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: 1 poco lento mas rasoavel"
Date:13 October 2009
RichardScott
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
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