Flight reviews TAP Air Portugal London Heathrow (LHR) - Rio De Janeiro Rio De Janeiro International Airport (GIG)
Only eDreams' clients who have flown with TAP Air Portugal from London Heathrow (LHR) to Rio De Janeiro Rio De Janeiro International Airport (GIG) can publish comments and airline reviews here.
Compare TAP Air Portugal with other airlines
| TAP Air Portugal | 2 reviews | 3.5 | |
| TAM Airlines | 3 reviews | 2.3 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Rio De Janeiro 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Value for money rating (experience/price):
2out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2.5out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
4out of5
Incident handling rating:
1out of5
2
2Customer reviews and ratings
Date:20 September 2011
saurabh
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
2out of5
"On the flight from London to Rio despite booking vegetarian meals online no such arrangements were made hence no food from Lisobn to Rio. After talking to staff blaming each other."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: There were odd flies in the craft"
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: Problems with the vegetarian meals as mentioned previously"
Date:01 July 2011
EmsieJ
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"Cabin staff could be a little more helpful supplying water and other soft drinks between meals"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Interior fabric starting to show it's age & only overhead tv monitors still!"
Stopovers
Stopovers:
4out of5
"Stopovers: Stopovers in Lisbon both ways & apart from the screening in transit on the outbound journey taking an unnecessarily long time I found the stopovers just right i.e. not too long"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
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