Flight reviews TAP Air Portugal Lisbon Lisboa (LIS) - Barcelona El Prat (BCN)
Only eDreams' clients who have flown with TAP Air Portugal from Lisbon Lisboa (LIS) to Barcelona El Prat (BCN) can publish comments and airline reviews here.
Compare TAP Air Portugal with other airlines
| TAP Air Portugal | 7 reviews | 4.1 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Lisbon - Barcelona 
Customer reviews and ratings
Average ratings (7 customers)
Overall Rating:
Check in and boarding rating:
4.4out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
3.7out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3.4out of5
Luggage handling rating:
4out of5
7
7Customer reviews and ratings
Date:25 April 2011
Mendes
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:14 October 2010
dongeeeee
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Date:29 June 2010
specucca
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"It was our first time to use TAP Portugal. Had a pleasant flight."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: I travelled with my mother in a wheelchair. Due to the flight delay, and possibly to some miscommunication between TAP check-in counter and airport caddy (people who assist wheelchair passengers' boarding), the aisle chair was not arranged in a timely manner and my mother had to board in the very last after all other passengers were seated, which was not very comfortable. However, we received excellent service/assistance from an airport caddy staff, which made us overall satisfied with boarding process."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
5out of5
Luggage handling
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:10 June 2010
Catalin
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Date:20 May 2010
Belisa
-Gender: Female
-What age are you? over 70
Overall rating
Overall Rating:
"very good service"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:18 March 2010
Goncalves
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Date:09 October 2009
Rosina
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
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