Flight reviews TAP Air Portugal Zurich
(ZRH) - Lisbon Lisboa (LIS)
Only eDreams' clients who have flown with TAP Air Portugal from Zurich
(ZRH) to Lisbon Lisboa (LIS) can publish comments and airline reviews here.
Compare TAP Air Portugal with other airlines
| Swiss | 1 reviews | 4.0 | |
| TAP Air Portugal | 2 reviews | 2.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Zurich - Lisbon 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
3out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2.5out of5
Air stewards service:
3.5out of5
In-flight entertainment (Music, newspapers, TV):
2.5out of5
Luggage handling rating:
2out of5
2
2Customer reviews and ratings
Date:31 May 2010
martijn
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
"CheckIn: The self check-in machine at Lisbon worked very poorly"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: The plane from Lisbon to Zurich had very little legspace which is a big issue for tall persons (I'm 1.95m)"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:27 January 2010
fatima32
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"flight book with 2 months in advance and was an overbooking when i arrived to the airport. Bags have not followed and the crew didn't even informed the passangers, generated lost bags for 2 days."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: if luggage does nto follow for whatever reason crew must be able to inform passangers and give clear indication on how to proceed in destination point"
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