Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air Transat from Amsterdam Schiphol (AMS) to Vancouver Vancouver International (YVR) can publish comments and airline reviews here.
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Air Transat
2 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Amsterdam - Vancouver
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
4out of5
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
5out of5
Aircraft rating:
5out of5
Comfort/Space between seats:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Travel with children rating:
4out of5
Luggage handling rating:
4out of5
2
2
Customer reviews and ratings
Date:29 September 2011
Leraz45
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Travelling with children
Travel with children rating:
4out of5
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:05 October 2009
MANLAIKEW
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Luggage handling
"Luggage handling: we stopped over Calgary for final destination at Vancouver, and all passengers were kept on the plane waiting for the Calgary passengers to remove their luggage, and that took a long time. May I suggest that if you could use different color tag or some way to differentiate the luggage for Calgary clients and Vancouver clients, that way you might have more efficient processing time required.