Flight reviews Tunis Air London Heathrow (LHR) - Djerba Melita (DJE)

Only eDreams' clients who have flown with Tunis Air from London Heathrow (LHR) to Djerba Melita (DJE) can publish comments and airline reviews here.

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Tunis Air

1 reviews

2.0

Overall average rating 3.8

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airline below the average - 20% below the average and 5 or more comments

London - Djerba

Customer reviews and ratings

Average ratings (1 customers)

Overall Rating:

2out of5

Check in and boarding rating:

4out of5

Aircraft rating:

3out of5

Comfort/Space between seats:

3out of5

Air stewards service:

4out of5

In-flight entertainment (Music, newspapers, TV):

3out of5

Incident handling rating:

2out of5

Customer reviews and ratings

Date:18 December 2009

Tom5

Gender: Male

What age are you? over 70

Overall rating

Overall Rating:

2out of5

"Although the flight itself was fine, it was very late leaving and late arriving, waiting a very long time on the ground. We missed our connecting flight to Djerba causing a full day lost to our visit. Not good at all."

Check in and boarding

Check in and boarding rating:

4out of5

There are self check-in machines in the terminal: I do not know

Online/Telephone Check in available: No

Waiting time at check-in: more than 1 hour

"CheckIn: None"

The Aircraft

Aircraft rating:

3out of5

Cleanliness and condition/modernity of the aircraft:

3out of5

Air stewards service:

4out of5

In-flight entertainment (Music, newspapers, TV):

3out of5

"Aircraft: none"

Incidents

Incident handling rating:

2out of5

Other incidents: Missed a connecting flight

"Incidents: see general comments. It was impossible to find someone to tell us where our connecting flight might be and by the time we did find one person, he said it had already left, so we missed our flight to Djerba and had two choices...hope the next morning flight would have room or take a 6 hour taxi ride through the night. We took the taxi, it was very foggy and the driver as close to falling alseep. Not fun at all. The airline paid for the taxi, but we will never schedule a flight that close again knowing how late Tunis air has been in the past."

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