Flight reviews Tunis Air Tunis Carthage (TUN) - London Heathrow (LHR)
Only eDreams' clients who have flown with Tunis Air from Tunis Carthage (TUN) to London Heathrow (LHR) can publish comments and airline reviews here.
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| Tunis Air | 6 reviews | 2.7 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Tunis - London 
Customer reviews and ratings
Average ratings (6 customers)
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding rating:
3.5out of5
Aircraft rating:
3.2out of5
Comfort/Space between seats:
2.8out of5
Air stewards service:
2.8out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Travel with children rating:
5out of5
Luggage handling rating:
3out of5
6
6Customer reviews and ratings
Date:10 November 2011
Boatiwirat
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Travelling with children
Travel with children rating:
5out of5
Date:02 August 2011
Mrs Fradi
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"They flight was delayed by 2 hours and 20 minutes and we was not informed at check in only when i got into departure lounge and was advised only delayed for 1 hour. Boarded on the plane and had to wait a further 40 minutes. Food supply was on strike so was only provided a stale sandwich."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Should of been advised there was a delay at point of check in then i could of spent an extra hour with my husband before leaving for uk."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
1out of5
Quantity of food:
1out of5
Date:28 July 2011
Wisernow
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"As a regular traveller on this flight I am resigned to late take-offs and arrivals. The inflight service is poor and the caterers have been on strike for several months so the only food available is a poor quality sandwich."
Check in and boarding
Check in and boarding rating:
3out of5
Waiting time at check-in: between 40 and 50
Access to the aircraft: Bus
"CheckIn: Don`t engage in long conversations with Tunisians checking in as there is always a drama when they try to beat the system on excess baggage and carry on bags. Simply enforce the regulations."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 30 and 40
Date:21 January 2010
Short
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Access to the aircraft: Foot
VIP lounge rating:
3out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:25 December 2009
KaitheGreene
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"I find the airline cabin crew quite brusque - perhaps this is a cultural thing."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: Is it possible to have a vegetarian alternative served in flight? I don't know, and was given no information by the cabin crew. Also, no wine available on the return flight. I was disturbed on several occasions by a member of the cabin crew leaning on my hair whilst talking to the passenger in the seat behind. Only French and Arabic newspapers available on outward flight."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 30 and 40
Date:21 September 2009
WonKoo
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"overall service was not so good."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: There were even no magazines to read within the plane."
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