Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Easyjet from Athens E. Venizelos (ATH) to London Gatwick (LGW) can publish comments and airline reviews here.
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Date:30 December 2010
wenlock
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
3out of5
"Easy jet isn't what it used to be. When it really was a comparatively low cost airline I didn't mind the lack of comforts, lack of refreshments, inflight entertainment etc. but now because we have to pay for luggage, for water (?2 a bottle - ridiculous) for speedy boarding it isn't really worth it. When you add up the extras I would now rather chose another airline and get my value for money. We talked to many passengers while waiting at the airport and the general concensus is that it no longer really makes sense to go with Easyjet as there are so many other airlines and they compete effectively in the market place."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: Nothing unusual, approx 20 mins waiting time"
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: The aircraft wasn't clean with chewing gum stuck in the magazine holder and a used tissue stuffed down the seat."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:19 November 2010
Christinathens
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
2out of5
"When i entered the plane, there was no room for my hand-luggage so i had to vtravel 4 hours with it under my feet. Considering that the space between the seats is very small, i had a terrible experience."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
2out of5
"Aircraft: Very small spaces"
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:22 June 2010
Vicky07
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
"flight supposed to arrive in gatwick at 08.45 but it arrived very late as there was 2 hours delay... due to the strikes in France airspace"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:24 May 2010
AussiePete
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: more leg room"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: My poor suitcase With some more tape and a bit of super glue I think I can get my suitcase ready for another fight with Tyson of the lugguage handlers."
Date:07 April 2010
Ferreira
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
"the steward could speak slower about the important safety things and others"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: