Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Easyjet from Barcelona El Prat (BCN) to London Luton International (LTN) can publish comments and airline reviews here.
Compare Easyjet with other airlines
Easyjet
2 reviews
3.5
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Barcelona - London
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
3.5out of5
Check in and boarding rating:
3.5out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
2.5out of5
Air stewards service:
3.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
4out of5
2
2
Customer reviews and ratings
Date:14 February 2010
Wilf
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
3out of5
"Flight was almost an hour late in leaving (this is the third time I have flown with EasyJet and the third time we have been late)."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 50 and 60
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
"Aircraft: People should really try to have smaller carry-ons. some travelers had to place their belongings far away from their seats. At the end of the flight, holding up other passengers that wanted to get out, but were blocked in their seats"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:06 August 2009
Siavash
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
Surcharges
Luggage check in (?): 8-10
No of bags: 1
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes