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Easyjet U2 Flight reviews Easyjet London Gatwick (LGW) - Amsterdam Schiphol (AMS)

 
Only eDreams' clients who have flown with Easyjet from London Gatwick (LGW) to Amsterdam Schiphol (AMS) can publish comments and airline reviews here.

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British Airways 19 reviews 4.0  
Easyjet 9 reviews 3.3  
Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
London - Amsterdam
Customer reviews and ratings
Average ratings (9 customers)
Overall Rating: 
3.3 out of 5
3.3out of5
Check in and boarding rating: 
3 out of 5
3out of5
Aircraft rating: 
3.4 out of 5
3.4out of5
Comfort/Space between seats: 
2.8 out of 5
2.8out of5
Air stewards service: 
3.7 out of 5
3.7out of5
In-flight entertainment (Music, newspapers, TV): 
1.8 out of 5
1.8out of5
Luggage handling rating: 
4.5 out of 5
4.5out of5
9
9
Customer reviews and ratings
Date:08 May 2011
Mancuso
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3out of5
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: Maybe open enough desks to deal with the queue. This is not a one off situation, I've flown Easyjet on a number of ocassions and the problem is ongoing."
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Date:07 September 2010
jackandsally93
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
5 out of 5
5out of5
"flight attendants (one in particular) made jokes over the intercom. he was hilarious and eased the stress of flying. other attendants were helpful in finding places for all our luggage and even offered to store it up front (we came in late/last)"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Date:28 January 2010
EHSalter
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
2 out of 5
2out of5
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: Ques even when early. Directed about to people who the said they ahd to leave so left not in a que."
The Aircraft
Aircraft rating: 
2 out of 5
2out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Date:06 January 2010
hoare
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
3 out of 5
3out of5
"the flight details were good....smooth landing and take off...got to give you that.
But 90 minutes delay and really unfriendly checkin staff is not what im looking for."
Surcharges
Payment by credit card (?): 8-10
Check In (?): 10-14
"Surcharges comments: i didnt even check in luggage but still got charged"
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Date:25 November 2009
KarenStorer
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3out of5
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Access to the aircraft: Foot
"CheckIn: Had to queue for ages - there was no where to checkin if you had no luggage - instead had to wait behind those checking in bags etc..."
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
"Aircraft: Felt like cattle being herded on as the free for all as to where to sit"
Date:22 November 2009
KStrain
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
4 out of 5
4out of5
"quite happy overall"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
"CheckIn: more people working, i didnt have to wait that long though"
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
"Aircraft: none, slightly crampt but i am tall"
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:28 September 2009
CGreen
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
4 out of 5
4out of5
"Comfortable, enough space. Some people with too much arry-on so overhead compartments were too full for our bag"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
5 out of 5
5out of5
Quantity of food: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:02 September 2009
LisM
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Date:23 July 2009
PatriciaTaylor
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
2 out of 5
2out of5
"As the recession bites, is it really necessary to penalise the passengers who can ill affrord to pay for services that are included in fares from other airlines?"
Surcharges
Luggage check in (?): More than 26
No of bags: 2
"Surcharges comments: I was disgusted to be charged for £32 for two bags totalling 15 kilos, this being well within the normal allowance for other airlines. i will definitely think twice before booking with Easyjet again."
Check in and boarding
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
"CheckIn: Absolutely awful. We were goaded to the gate only to be told there was no bus driver to take us to the plane, and we must wait 90 minutes in the departure lounge, where we returned. A cup of coffee would have been nice, but there was nothing offered."
The Aircraft
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
"Aircraft: not enough leg room"
Luggage handling
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: outrageous to be charged half the ticket price to check in bags well under the normal allowance for other airlines."
 
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