Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Easyjet from London Gatwick (LGW) to Inverness
(INV) can publish comments and airline reviews here.
Compare Easyjet with other airlines
Easyjet
6 reviews
4.3
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Inverness
Customer reviews and ratings
Average ratings (6 customers)
Overall Rating:
4.3out of5
Check in and boarding rating:
4.2out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
3.8out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2.7out of5
Luggage handling rating:
4out of5
6
6
Customer reviews and ratings
Date:18 September 2010
Maisie
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
"first time flying with easy-jet, very easy check in & flight on time."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Date:14 September 2010
Birdman
-
Gender: Male
-
What age are you? over 70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:11 May 2010
AliB
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: At the time of checking in Inverness airport was closed. Check in desk was unaware of this. I told them! and no information was available for 3 hours. Suggestion for improvement - find some way of communicating current situation to your passengers."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:02 May 2010
maceve
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Incidents
Other incidents: Others
"Incidents: Asked for special assistance which was very good at gatwick outbound and inverness. But was non existant at gatwick on return having to be bus'd from stand no one to meet us . only problem"
Date:15 December 2009
Housman
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
"Our flights left on time and were hassle-free."
Surcharges
Luggage check in (?): 0-2
No of bags: 1
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Lost Luggage: No
Damaged luggage: No
Date:14 November 2009
Kelly
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes