Flight reviews Easyjet London Gatwick (LGW) - Zurich
(ZRH)
Only eDreams' clients who have flown with Easyjet from London Gatwick (LGW) to Zurich
(ZRH) can publish comments and airline reviews here.
Compare Easyjet with other airlines
| Easyjet | 4 reviews | 2.8 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Zurich 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Value for money rating (experience/price):
2out of5
Check in and boarding rating:
2.8out of5
Aircraft rating:
3.8out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3.3out of5
In-flight entertainment (Music, newspapers, TV):
1.3out of5
Luggage handling rating:
1out of5
4
4Customer reviews and ratings
Date:06 September 2011
el86
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Value for money rating (experience/price):
2out of5
Surcharges
Payment by credit card (?): 0-2
Choice of seat (?): 0-2
Seat reason: No seat selected
Check In (?): 10-14
Check in reason: Check-in online
Luggage check in (?): 0-2
Hand luggage (?): 0-2
Food (?): 0-2
Drink (?): 0-2
Child's pushchair (?): 0-2
Unaccompanied minors (?): 0-2
Pets (?): 0-2
Preferential boarding (?): 0-2
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
1out of5
Date:10 August 2010
kmlondon
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"first of all, My baggage got lost when arrived at Zurich airport, then I did not receive my baggage for 5 days. I was intending to do some outdoor sports and walking in the mountains, it was extremely inconvenient and frustrating. Swissport did contact me to regularly to find and send my baggage to me nowever Easy jet sent me back an automatic email respond just only once while I was waiting for my baggage for 5 days. I'd rate the cusotmer care of Easyjet the worst I have ever experienced in my life."
Surcharges
Seat reason: No seat selected
Check in reason: Airline company's check-in desk
Luggage check in (?): 8-10
No of bags: 1
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
"CheckIn: check in at the Zurich was ok but at the Gatwick was very bad, i waited for more than 30 mins."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: i found some rubish around my seat when i boarded. it didn't seem to have been cleaned or tidied properly at all."
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: as above"
Date:02 June 2010
TravelEasty
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"This was the 3rd time I have flown EasyJet and the 2nd time they have been late.. an hour late.. Making getting transport home from the airport at the delayed arrival time (late at night) frustrating and almost imposible. But nobody seemed to care. (this was on return to London, Zurich staff were calm and friendly)"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 30 and 40
Access to the aircraft: Bus
"CheckIn: Barely organized chaos... ONE massive que for 10 odd check in desks and being yelled at by one guy with few to no manners to go to desks. If your job sucks get a new one, don't yell at us if you are a bit stressed.. CUSTOMER SERVICE!!!"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: Flight to Zurich was fine, flight back flight seemed shabby... 90% of the 'replaceable' headrest covers were missing and seats even looked filthy..."
Date:19 May 2010
Benny
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Surcharges
Payment by credit card (?): 10-14
Drink (?): 2-4
"Surcharges comments: Confused why my easyjet ticket stated 107 something pounds and I had to pay 125 odd pounds."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
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