Flight reviews Easyjet Lisbon Lisboa (LIS) - Madrid Barajas (MAD)
Only eDreams' clients who have flown with Easyjet from Lisbon Lisboa (LIS) to Madrid Barajas (MAD) can publish comments and airline reviews here.
Compare Easyjet with other airlines
| TAP Air Portugal | 1 reviews | 4.0 | |
| Vueling | 4 reviews | 3.8 | |
| Easyjet | 9 reviews | 3.6 | |
| IBERIA | 6 reviews | 3.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Customer reviews and ratings
Average ratings (9 customers)
Overall Rating:
3.6out of5
Value for money rating (experience/price):
4.5out of5
Check in and boarding rating:
3.8out of5
Aircraft rating:
3.8out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3.9out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
3.8out of5
Date:11 December 2012
La Viajera
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Date:09 September 2011
sega;
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:15 July 2011
Dayita
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: Not much space between my seat and front seat."
Date:27 November 2010
almohaideb
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
2out of5
Surcharges
Luggage check in (?): More than 26
No of bags: 1
"Surcharges comments: At check in, the Easyjet personnel demanded extra weight paymnt. My lugage weight was 23KG, my weight allowance was 20KG. I consider demanding payment for a mere 3KG extra weight is of very poor taste"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: At check in, the Easyjet personnel demanded extra weight paymnt. My lugage weight was 23KG, my weight allowance was 20KG. I consider demanding payment for a mere 3KG extra weight is of very poor taste"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: At check in, the Easyjet personnel demanded extra weight paymnt. My lugage weight was 23KG, my weight allowance was 20KG. I consider demanding payment for a mere 3KG extra weight is of very poor taste"
Date:26 October 2010
DavGol
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
3out of5
"2 hours delay (Lisbon-Madrid), the boarding gate changed two times without oral annoucement."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Date:16 October 2010
Nanafushi
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:02 July 2010
sajane
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
3out of5
"Don't travel with a budget airline if you are carrying excess baggage - the extra luggage fees are very hefty, and they don't have any recourse for exceptions, unlike some other airlines."
Surcharges
Payment by credit card (?): 10-14
Luggage check in (?): More than 26
No of bags: 2
Food (?): 2-4
"Surcharges comments: Extra weight is 10 euros/kg, and then I had to also check in a violin as an extra oversized baggage for 44 euros - despite the fact there were plenty of spare seats on the plane - other airlines have allowed me to take it onboard as cabin baggage for security, or drop off at the gate as limited release baggage."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: All easyjet flights check in at one of 4 or 5 desks, so there was an enormous queue to wait to check in!"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Standard, adequately comfortable for a short-haul journey. Non inflight entertainment, but that was OK for a 1-hour flight."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Once checked in luggage handling was quite good."
Date:16 April 2010
Chantal
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
3out of5
Check in and boarding
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: Little space. In this flight I could not take my purse and had to place it inside the hand luggage, which I found inconvenient. I also feel that at least the water inside the aircraft should be free of charge."
Date:12 August 2009
weeniewotsit
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Surcharges
Payment by credit card (?): 4-6
Luggage check in (?): 6-8
No of bags: 1
Food (?): 0-2
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
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