Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Easyjet from London Luton International (LTN) to Barcelona El Prat (BCN) can publish comments and airline reviews here.
Compare Easyjet with other airlines
Easyjet
3 reviews
2.3
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Barcelona
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
2.3out of5
Check in and boarding rating:
3.3out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2out of5
Air stewards service:
3.3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
2.5out of5
Incident handling rating:
2out of5
3
3
Customer reviews and ratings
Date:24 December 2010
laura1701
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
VIP lounge rating:
2out of5
"CheckIn: 1 hour and a half waiting to boarding and then more than 1 hour on the plane waiting for the de-icing. But i dont complain, at least I took the plane! :)"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:19 June 2010
slaya
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
2out of5
"Flight got approx. 2 hours delay in London"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Date:12 February 2010
sabrinaposes
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
2out of5
Surcharges
Payment by credit card (?): 8-10
Luggage check in (?): More than 26
No of bags: 2
Food (?): 4-6
Drink (?): 2-4
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 10 and 20
Damaged luggage: Yes
Incidents
Incident handling rating:
2out of5
Other incidents: Overcharged for luggage or hand luggage