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Easyjet U2 Flight reviews Easyjet London Luton International (LTN) - Bordeaux Merignac (BOD)

 
Only eDreams' clients who have flown with Easyjet from London Luton International (LTN) to Bordeaux Merignac (BOD) can publish comments and airline reviews here.

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Easyjet 5 reviews 3.2  
Overall average rating 3.8

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London - Bordeaux
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating: 
3.2 out of 5
3.2out of5
Check in and boarding rating: 
3.2 out of 5
3.2out of5
Aircraft rating: 
3.6 out of 5
3.6out of5
Comfort/Space between seats: 
3.4 out of 5
3.4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2.3 out of 5
2.3out of5
Luggage handling rating: 
2.7 out of 5
2.7out of5
Incident handling rating: 
4 out of 5
4out of5
5
5
Customer reviews and ratings
Date:02 March 2011
Laeti
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
4 out of 5
4out of5
Surcharges
Payment by credit card (?): 6-8
Luggage check in (?): 10-14
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:28 September 2010
chapation
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
3 out of 5
3out of5
"The flight was a comfortable one took off pretty much on time, but after arriving at Bordeaux we waited at the baggage claim to reclaim our bags for over an hour and not one easyjet staff member was on hand to tell us what was going on"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
1 out of 5
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: No
Damaged luggage: No
Date:31 January 2010
Peterg
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
2 out of 5
2out of5
"I mainly object to the way EasyJet handled the delay at departure. But, in general, the attitude of EasyJet ground staff and cabin crew was take-it-or-leave-it. The constant message was: if you choose a cheap flight, this is what you get."
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: EasyJet must be able to do better than this. The inbound aircraft was delayed. OK, maybe not EasyJet's fault (they blamed air traffic control). But they could have put a up a 'Delayed" notice on the departure board, and given us an estimate of the actual departure time. Instead they told us nothing. Next they called us to a gate, and while standing for a long time at the gate we watched the inbound aircraft aircraft taxi in and disembark its passengers (slowly). After refuelling and disembarcation we were finally allowed on board. We could have lived with all of this if EasyJet had not (a) failed to tell us there was a problem and (b) made us wait much longer than was reasonable at the departure gate."
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Date:01 December 2009
AuntyFlo
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
Incidents
Incident handling rating: 
4 out of 5
4out of5
Other incidents: I had to check in hand luggage
"Incidents: my hand luggage was acceptable but when i got on board there was not enough room for it (i was not the only person with the problem, 3 other bags had no room ) the staff dealt with it quickly, gave me a reciept and the hand luggage came though on the conveyor belt quite quickly. So was a little inconvenient but not terrible and was worried about my vunrable assets being put in the hold"
Date:12 August 2009
slsiow
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3out of5
Surcharges
Luggage check in (?): More than 26
No of bags: 1
"Surcharges comments: I was charged 36 pounds for 4 kg overweight of my check in luggage. There were no informations on the maximum check in weight except for multiple sign boards within the Luton airport clearly stating that check in weight is not a consideration if you check in a single luggage with reasonable weight. Why is that a discrepancy between what is written and what had been done? I hope the airport and airline could stop deceiving passengers in an unprofessional manner."
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Bus
"CheckIn: The queues were long."
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
 
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