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Easyjet U2 Flight reviews Easyjet London Luton International (LTN) - Paris Charles De Gaulle (CDG)

 
Only eDreams' clients who have flown with Easyjet from London Luton International (LTN) to Paris Charles De Gaulle (CDG) can publish comments and airline reviews here.

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Easyjet 9 reviews 3.2  
Overall average rating 3.8

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London - Paris
Customer reviews and ratings
Average ratings (9 customers)
Overall Rating: 
3.2 out of 5
3.2out of5
Check in and boarding rating: 
3.1 out of 5
3.1out of5
Aircraft rating: 
3.3 out of 5
3.3out of5
Comfort/Space between seats: 
2.7 out of 5
2.7out of5
Air stewards service: 
3.7 out of 5
3.7out of5
In-flight entertainment (Music, newspapers, TV): 
2.2 out of 5
2.2out of5
Luggage handling rating: 
2.4 out of 5
2.4out of5
Incident handling rating: 
2.5 out of 5
2.5out of5
9
9
Customer reviews and ratings
Date:24 May 2011
Daher
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
VIP lounge rating: 
4 out of 5
4out of5
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Date:13 June 2010
MONICKA
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
2 out of 5
2out of5
"Delayed depart, so delayed arrrival and lost connection in Paris. No apologise heard.
Bad, bad impression!"
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 50 and 60
Access to the aircraft: Bus
VIP lounge rating: 
2 out of 5
2out of5
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Date:12 May 2010
Luluk
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
2 out of 5
2out of5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Checking was good I had no problem. The service was efficient when I was leaving London."
The Aircraft
Aircraft rating: 
2 out of 5
2out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
"Aircraft: It was cramped extremely limited spaces between passengers. When the Air steward was demonstrating the safety procedures. I could not see him sitting down. because the seats were quite high in front of me. I only saw from his neck upwards. Could not see his hands."
Luggage handling
Luggage handling rating: 
1 out of 5
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: Yes
"Luggage handling: My luggage was lost on arrival to Paris. I was distraught and very upset. I was told that nothing can be done. I arrived in Paris Wednesday 5th May 2010 @17.30. I received my suitcase at the hotel around 22.30pm Thursday 6th May 2010. I have received no apology or explanation on what had happened to my suitcase. My suitcase was broken when it turned up at my hotel. I was extremely disappointed in the way I was treated and I return to London on Eurostar."
Incidents
Incident handling rating: 
1 out of 5
1out of5
"Incidents: I received no apology, no explanation for lost luggage and my suitcase was not replaced when it was delivered to my hotel broken. I am very disappointed because the Customer care was extremely poor. I would not want to use this airline again."
Date:16 April 2010
Raphaelcr
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
2 out of 5
2out of5
Surcharges
Drink (?): 2-4
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
"CheckIn: check in and boarding were more than an hour late, without explicit reason"
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
Date:04 January 2010
lako3
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Date:31 December 2009
ChloeBriand
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
"Personal onboard was excellent, very pleasant flight"
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 40 and 50
Access to the aircraft: Foot
VIP lounge rating: 
3 out of 5
3out of5
"CheckIn: quite long"
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Luggage handling
Luggage handling rating: 
1 out of 5
1out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: suitcase broken in half"
Incidents
Incident handling rating: 
4 out of 5
4out of5
Other incidents: Others
"Incidents: the staff in London was very good in handling my broken suitcase"
Date:26 December 2009
criskang
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
1 out of 5
1out of5
"worst airline ever. I will never use it again. Long lines. People are really rude"
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 50 and 60
Access to the aircraft: Bus
VIP lounge rating: 
1 out of 5
1out of5
The Aircraft
Aircraft rating: 
1 out of 5
1out of5
Cleanliness and condition/modernity of the aircraft: 
1 out of 5
1out of5
Air stewards service: 
1 out of 5
1out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Date:30 September 2009
cherie333mills
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
"staff were friendly and I had no hassles"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: some large scratches on my luggage- but the contents were safe"
Date:04 August 2009
Summer
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
"It would have been better if the seats were given ahead so that couples would sit together."
Surcharges
Payment by credit card (?): 10-14
Luggage check in (?): 18-22
No of bags: 1
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
 
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