Flight reviews Easyjet London Luton International (LTN) - Nice Cote D'azur (NCE)
Only eDreams' clients who have flown with Easyjet from London Luton International (LTN) to Nice Cote D'azur (NCE) can publish comments and airline reviews here.
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| Easyjet | 3 reviews | 3.3 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Nice 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
4out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2.3out of5
Air stewards service:
3.7out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
1out of5
Incident handling rating:
1out of5
3
3Customer reviews and ratings
Date:07 January 2011
Cynthia
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Date:24 June 2010
Donald
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"With all the extra charges and hassles, a regular airline (BA, AF) would have been cheaper. I will never fly Easyjet agin"
Surcharges
Payment by credit card (?): 2-4
Choice of seat (?): 0-2
Seat reason: No seat selected
Check In (?): 2-4
Check in reason: Airline company's check-in desk
Luggage check in (?): 0-2
Hand luggage (?): 0-2
Food (?): 0-2
Drink (?): 0-2
Child's pushchair (?): 0-2
Unaccompanied minors (?): 0-2
Pets (?): 0-2
Preferential boarding (?): 0-2
"Surcharges comments: I had measured my bag before flying to insure it was within limits, but the thing you check your measurements against as in fact smaller than the published fare."
Check in and boarding
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: Dirty. Clean it up"
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 20 and 30
Damaged luggage: Yes
"Luggage handling: The device for measuring does not correspond to the published measurements."
Date:17 August 2009
Dave
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"The flight was cancelled and thestaff had a verey "thats how it is" attitude. I tried to speak to customer services about the shocking service and was told I need to phone an "0871" number. So not only was my holiday delayed by 24 hours, which cost me money, but now I have to phone a pay number in order to sort out my claims. I WILL NEVER FLY EASYJET AGAIN!"
Surcharges
Payment by credit card (?): 2-4
Luggage check in (?): 8-10
No of bags: 1
"Surcharges comments: My luggage was overweight on the first attempt of a flight, and then I repacked it before we left the next day, and was fine, but I couldnt not get a refund again. You would think after the inconveniance of having a flight cancelled, they would be more obliging, but I was treated as an annoyance rather than a customer"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: was charged for overweight luggage and then when my flight was cancelled I couldnt get a refund, I need to phone the pay number for customer service"
Incidents
Incident handling rating:
1out of5
Other incidents: Cancellation
"Incidents: The staff were very unhelpful and rude, no apologies, no nothing."
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