Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
"Generally it was a good flight (of course according to price/performance). But if you want a suggestion, I have a small one. I had a very small hand luggage (really small and empty one with 1-2 kg) plus a suit. When I'm going to boarding one staff told me that suit is also considered as a luggage and so I have to pay 22 EUs more (its even 50 EUs trip). I told her that I could wear my jacket on and put my staff into my hand luggage but it wouldnt be fair! She asked smbdy and told for this time its ok but next time etc etc. I hope you got the point: It's not fair! You should be more flexible in some point if the consumer satisfaction is important for you. Thank you in anyway. It was pleasure to use edreams and easyjet for such a trip."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: