Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: The staff were rude."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: It should be written on the website the maximum weight for the luggage of a passenger to be checked in."
Incidents
Incident handling rating:
1out of5
Other incidents: Overcharged for luggage or hand luggage
"Incidents: It should be written on the website the maximum weight for the luggage of a passenger to be checked in."
Date:25 August 2010
gkarmas
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: You have so much people in the check-in and nobody works, only the 2 desks were checking-in."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:05 July 2010
MORIZOT
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"return flight Cancelled at the last minute no offer except an hotel on site for the night no convenient !!! for people involed in real business life!!!!!"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Incidents
Incident handling rating:
1out of5
Other incidents: Cancellation
"Incidents: All extra cost will be claimed to Easyjet via atorney at law file in consitution!!!"
Date:01 July 2010
sameer
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
Check in and boarding
Check in and boarding rating:
1out of5
VIP lounge rating:
1out of5
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
1out of5
Quantity of food:
3out of5
Travelling with children
Travel with children rating:
1out of5
"Children: they asked me not to travel with this air line again delayed for 4 houres and no frankly news"
Luggage handling
Luggage handling rating:
3out of5
Lost Luggage: No
Damaged luggage: No
Date:29 August 2009
Janice
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
"Excellent planes that were clean and well maintained."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: did not understand the boarding schedule of who should board first"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20