Flight reviews Easyjet London Stansted (STN) - Malaga
(AGP)
Only eDreams' clients who have flown with Easyjet from London Stansted (STN) to Malaga
(AGP) can publish comments and airline reviews here.
Compare Easyjet with other airlines
| Ryanair | 6 reviews | 2.8 | |
| Easyjet | 8 reviews | 2.8 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Malaga 
Customer reviews and ratings
Average ratings (8 customers)
Overall Rating:
Check in and boarding rating:
2.4out of5
Aircraft rating:
3.4out of5
Comfort/Space between seats:
2.5out of5
Air stewards service:
3.4out of5
In-flight entertainment (Music, newspapers, TV):
1.7out of5
Luggage handling rating:
3.3out of5
Incident handling rating:
1out of5
8
8Customer reviews and ratings
Date:04 October 2010
Petruska
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"Easyjet - nothing much to expect except the cheap price :("
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
"CheckIn: Checked in on line. Boarding is the weakest point of Easyjet!"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:25 August 2010
daniela82
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"on the way back from malaga we missed our flight. instead that put us on an awaiting list,paying a reasonable amount of money and wait for the next in case someone didn't turn up,they said we should have bought a brand new flight for more then 500 euros for 2 people. the nearest one was for tomorrow..so we bought a return flight with another company to come back today after spending a night at the airport. i think easy jet should be a bit more helpful in these circumstances,rather then be so strict,considering the prices of the flights. there were also 5 more people missing the flight with us and i really hope they will have their say too,even though we lost our time and money. i will for sure consider a different company for the future."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: the handle of my luggage was broken"
Date:09 August 2010
tamim
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
VIP lounge rating:
2out of5
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Date:24 July 2010
TIGER
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:28 May 2010
Cazie
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"When we eventually got to go the flight was okay."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 40 and 50
Access to the aircraft: Foot
"CheckIn: Well my flight was cancelled on the day I was meant to fly and then the next day when I flow they said that they would have the check in open 3 hours before which they did not and they also only had one check in open for all of Easyjet flights so took a long time to book in."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Incidents
Incident handling rating:
1out of5
"Incidents: It took the staff at the airport over 2 hours after they had cancelled the flight to inform us that they would be putting us up in a hotel but they did not give us any money to buy any drinks or anything at the airport."
Date:11 May 2010
jdeme
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"Boarding was a scrum like with every easyjet flight"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: Implement on-line checking with a paid seat selection option like Sky Europe had. Easy money for easyjet and easy boarding for everone instead of a scramble."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:08 December 2009
Fionka
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"The return flight was lovely - very friendly pilot who gave passengers updates from time to time on location and weather and did an excellent take-off and landing."
Surcharges
Luggage check in (?): 18-22
No of bags: 1
Preferential boarding (?): 18-22
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: I paid for speedy boarding and both at Stansted and Malaga there was no 'Speedy Boarding' queue so when the boarding person called out quietly 'speedy boarders first' you had to push your way through all the non-speedy boarders which was upsetting and stressful. This was particularly bad at Malaga. Ryanair make two separate queues for the speedy and non-speedy and I wish easyjet would do the same."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:08 August 2009
Jonathan
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Not allocating seat numbers does not save any time, creates a scrum at the gate; many people were confused about "Speedy Boarding"; inconsistent application of priority boarding groups by gate staff."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: Air conditioning was not functioning without engines on outbound flight. Lot of food debris on floors/seats."
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