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Easyjet U2 Flight reviews Easyjet London Stansted (STN) - Edinburgh Turnhouse (EDI)

 
Only eDreams' clients who have flown with Easyjet from London Stansted (STN) to Edinburgh Turnhouse (EDI) can publish comments and airline reviews here.

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Easyjet 8 reviews 3.6  
Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
Customer reviews and ratings
Average ratings (8 customers)
Overall Rating: 
3.6 out of 5
3.6out of5
Check in and boarding rating: 
3.1 out of 5
3.1out of5
Aircraft rating: 
3.8 out of 5
3.8out of5
Comfort/Space between seats: 
2.7 out of 5
2.7out of5
Air stewards service: 
3.6 out of 5
3.6out of5
In-flight entertainment (Music, newspapers, TV): 
2.8 out of 5
2.8out of5
Travel with children rating: 
3 out of 5
3out of5
Luggage handling rating: 
3.6 out of 5
3.6out of5
Incident handling rating: 
2 out of 5
2out of5
Customer reviews and ratingsReview This Product
Date:10 July 2011
femalonso2011
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
VIP lounge rating: 
3 out of 5
3out of5
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:01 December 2010
Mikkah
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:30 November 2010
nffcstephen
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
"god knows easyjet got us home wiht so bad weather conditions very impressed indeed"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
VIP lounge rating: 
5 out of 5
5out of5
"CheckIn: all went very well"
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
"Aircraft: left late but got in on time so no complaints from me"
Date:30 November 2010
acop
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
2 out of 5
2out of5
"Way back cancelled because of the snow"
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: At Edinburgh, they delayed the flight and few minutes after it was cancelled. The easyjet customer serviceuy queu was huge, we had to pay for our accommodation and the train back to London ourselves, and that was almost £200"
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Incidents
Incident handling rating: 
1 out of 5
1out of5
Other incidents: Cancellation
Date:01 November 2010
nehasimaranjit
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
VIP lounge rating: 
4 out of 5
4out of5
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Travelling with children
Travel with children rating: 
3 out of 5
3out of5
Child's pushchair: I had to check it in
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:20 September 2010
urgen
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: No
Waiting time at check-in: between 30 and 40
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
3 out of 5
3out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Incidents
Incident handling rating: 
1 out of 5
1out of5
Other incidents: Unindicated technical stopovers
Date:04 July 2010
Kozimom
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
1 out of 5
1out of5
"I printed out the luggage and handbag regulations and made sure that I complied with them.On outgoing flight everything was okay. We all were allowed a carry on bag and a handbag. On return flight we were only allowed the carryon bagWe had to get out of line to try to cram our purses and their contents into our carryon bags."
Check in and boarding
Check in and boarding rating: 
1 out of 5
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: I printed out the luggage and handbag regulations and made sure that I complied with them.On outgoing flight everything was okay. We all were allowed a carry on bag and a handbag. On return flight we were only allowed the carryon bagWe had to get out of line to try to cram our purses and their contents into our carryon bags."
The Aircraft
Aircraft rating: 
2 out of 5
2out of5
Cleanliness and condition/modernity of the aircraft: 
2 out of 5
2out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
"Aircraft: We were in the back of the plane and the overheads on both sides were full of cups, coffe packets, straws etc. There was no place to put our overhead luggage."
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:23 June 2009
Fran1
Overall rating
Overall Rating: 
4 out of 5
4out of5
"Only one ground staff member at boarding gate until well into check in. Issues of no transport for wheelchair user.Also area around gate very congested, limited seating, crowd safety issues. Gate 85 Stanstead, intermingling with adjacent Ryanair flight queue."
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: As above , more ground staff to assist boarding and to give information. On this flight resulted in one passenger's boarding details not being registered , delayed flight take off by over 30 mins, crew had to check individual boarding details of each passenger, very frustrating.
.Check in ok."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
"Aircraft: Still don't understand why don't get allocated seat, can't see that it's any quicker "choosing" own seat."
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating: 
4 out of 5
4out of5
"Incidents: See above re delayed take-off. Crew were very polite and professional but needn't have happened if there had been more than one ground crew member at boarding gate."
 
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